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Patient safety

Pillendar

Pillendar is a case study created for the Patient Safety competition sponserd by PRHI. The aim was to enhance patient safety through design

Taskrabbite is a case study created as a course project to address user experience issues with rating system within the TaskRabbit app, a platform for gig freelancing.

Industry

Industry

Patient safety

Gig economy

Deliverable

Deliverable

Smart Pillbox, Companion application

smart pillbox with companion application

Team

Team

Group Project, 1 Graphic Designer, 1 UX Designer, 1 Industrial Designer

Group project of 3 UX Designers, 1 Graphic Designer

Timeline

Timeline

Feb 2024 - Apr 2024

Oct 23 - Nov 23

Problem Sattement

Each year, 125,000 people die from incorrect medication use, costing over $100 billion. About 50% of patients don't follow prescriptions due to factors like inconvenient management, lack of reminders, and risk of cross-reactions.

Pillendar is a smart pillbox paired with an app to help elderly users manage their medication schedules, provide reminders, and offer information on medication interactions. It aims to improve adherence and prevent medication errors, promoting better health outcomes.

My role

I collaborated in the secondary research, ideation, design process (including wireframing, high-fidelity design, and prototyping).

Problem Sattement

Each year, 125,000 people die from incorrect medication use, costing over $100 billion. About 50% of patients don't follow prescriptions due to factors like inconvenient management, lack of reminders, and risk of cross-reactions.

Pillendar is a smart pillbox paired with an app to help elderly users manage their medication schedules, provide reminders, and offer information on medication interactions. It aims to improve adherence and prevent medication errors, promoting better health outcomes.

My role

I collaborated in the secondary research, ideation, design process (including wireframing, high-fidelity design, and prototyping).

Process

Process

Process

Primary and secondary research

Problem identification and Ideation

Application design

Smart pillbox design

Pillbox Features

Pillbox Features

Pillbox Features

Re-configurable Design

  • The pillbox can be easily broken up into individual compartments, making it ideal for travel or daily use

Calendar Integration

  • The pillbox is designed with costumer's desired time and date (calendar)

Dynamic E-Ink Display

  • Each container features an e-ink display that changes display to indicate whether pills have been taken, providing visual reassurance at a glance.

Audible Alerts

  • In addition to app notifications, the pillbox emits audible reminders, ensuring you never miss a dose.

Portable Connectivity

  • Easily connect multiple containers together for convenient travel, allowing you to take only the required compartments instead of the entire box.

Weight Sensor

  • keep track if the pills are taken accurately.


Application Features

Application Features

Application Features

Identified Pain Point

Users can easily manage their medication from these pages. They can check their record, import new medication schedule, and personalize the experience.

Medication Feature

Users can easily manage their medication from these pages. They can check their record, import new medication schedule, and personalize the experience.

Identified Pain Point

Users can easily manage their medication from these pages. They can check their record, import new medication schedule, and personalize the experience.

Add new medication

Users can easily add new medication schedule by scanning QR code from the partnering pharmacies or key in information manually.

Identified Pain Point

Users can easily manage their medication from these pages. They can check their record, import new medication schedule, and personalize the experience.

Personalize new medication

Users can easily personalize the icon, description, and the alert mode to customize the experience.

Identified Pain Point

Users can easily manage their medication from these pages. They can check their record, import new medication schedule, and personalize the experience.

Contacts and chats

Here, users can chat with their medical contacts or use AI to help facilitate their medication experience.

Identified Pain Point

Users can easily manage their medication from these pages. They can check their record, import new medication schedule, and personalize the experience.

Pillbox refill

The application provides step-by-step instruction on how to empty and refill the pillboxes .

Identified Pain Point

Users can easily manage their medication from these pages. They can check their record, import new medication schedule, and personalize the experience.

Medication Feature

Users can easily add new medication schedule by scanning QR code from the partnering pharmacies or key in information manually.

Problem overview

  • The 5-star rating system lacks sufficient detail, with many users leaving comment sections empty, especially for lower ratings, leading to confusion.

  • Some customers give low ratings due to personal problems with the tasker.

Design Solution:

  • The new rating system requires raters to select qualities based on their given star (positive qualities for 5 stars, negative and positive for 4-0 stars), ensuring a qualitative comment.

  • Low ratings require approval of a video uploaded by the tasker from the service process for further verification, preventing unsubstantiated bad ratings.

Problem overview

  • The 5-star rating system lacks sufficient detail, with many users leaving comment sections empty, especially for lower ratings, leading to confusion.

  • Some customers give low ratings due to personal problems with the tasker.

Design Solution:

  • The new rating system requires raters to select qualities based on their given star (positive qualities for 5 stars, negative and positive for 4-0 stars), ensuring a qualitative comment.

  • Low ratings require approval of a video uploaded by the tasker from the service process for further verification, preventing unsubstantiated bad ratings.

What I learned

This project that I worked in a team helped me to first expand my soft skills like


Golnaz Safari - Visual Communication Designer

Driven by Creativity 
– Let's Explore How My Work Can Add Value to Your Team! your next big idea?

Golnaz Safari - Visual Communication Designer

Driven by Creativity 
– Let's Explore How My Work Can Add Value to Your Team! your next big idea?

Goran Babarogic

Driven by Creativity 
– Let's Explore How My Work Can Add Value to Your Team! your next big idea?

Nicey © 2024. Designed by Goran Babarogic

Nicey © 2024. Designed by Goran Babarogic